Accredited Cruise Counsellor (ACC) Certification Requirements

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"I am CLIA certified, my level is ACC. Often, people ask me what the ACC stands for and it helps for me to share the information with them. Both my certification and my CLIA membership have enriched my business with resources, classes, and a powerful network of dedicated industry friends. In our industry, CLIA membership is a “must have” and Cruise360 is a “must attend” event."

– Eddie Diaz, CSEP, ACC

In order to qualify for Accredited Cruise Counsellor (ACC) Certification, credits must be achieved as follows:

    Pre- and Post- requisites

    Enrollee must be an active CLIA Individual Agent Member (IAM) and maintain active membership during the certification completion period. Accredited Cruise Counsellor certification candidates have two years from the date of enrollment to complete the certification requirements and submit documentation per the logbook instructions. Once a CLIA IAM graduates with the ACC designation, the graduate must maintain active CLIA IAM status to maintain the certification. If there is a membership lapse, the IAM may have to pay a re-instatement fee after regaining active CLIA membership. 

    • Mandatory Training – 40 credits in CLIA live or online courses/seminars evident by successfully passing the course exams/quizzes
    • Elective Training – 80 credits received for any combination of the following:
      • CLIA live or online courses/seminars
      • Attendance at CLIA’s Cruise360 Conference during completion term following enrollment (40 credits per badge during completion term, 20 credits per badge for prior year attendance)
      • Completion of the CLIA’s Meetings & Events at Sea Certificate Program developed in partnership with Meeting Professionals International (MPI) (50 credits)
      • Attendance at Global Member Line Product Seminars (2 credits each, no maximum)
      • Completion of Approved Global Member Line, Executive Partner or Industry Training Programs (up to 10 credits each, no maximum) (To verify if a program is approved, contact CLIA’s Professional Development and Training Team at
      • Achievement of The Travel Institute’s CTA designation (10 credits)
      • Achievement of Association of Canadian Travel Agencies’ (ACTA) CTC designation (10 credits)
    • Product Knowledge – Must complete all items
      • Ship Inspections (5 required)
        • Live or CLIA provided virtual ship inspections
        • Cruise Line must be CLIA Global Cruise Line
        • May use same Global Cruise Line, but must be for different ships.
        • May include ship inspections from 3 years prior to enrollment date
    • Personal Cruise Experiences - Two cruises at least 2 nights in length
      • Must be on two (2) different CLIA Global Cruise Lines evident by providing an itinerary from each
      • Must be on separate product and destination itineraries (i.e. Alaska and Caribbean)
    • Stateroom Sales
      • Twelve (12) staterooms booked/deposited through a current CLIA member travel agency during the two-year completion term following enrollment
      • May include bookings 3 months prior to enrollment date
      • Must be a CLIA Cruise Line