Certified Cruise Counsellor (CCC) Certification Requirements

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In order to qualify for Certified Cruise Counsellor (CCC) Certification, the following must be achieved:

Pre- and Post- requisites

Enrollee must be an active CLIA Individual Agent Member (IAM) and maintain active membership during the certification completion period. Certified Cruise Counsellor certification candidates have one year from the date of enrollment to complete the certification requirements and submit documentation per the logbook instructions. Once a CLIA IAM graduates with the CCC designation, the graduate must maintain active CLIA IAM status to maintain the certification. If there is a membership lapse, the IAM may have to pay a re-instatement fee after regaining active CLIA membership. 

  • Required Courses (live or online) – Must complete and pass the exam for each of the following courses live or online:
    • Cruising 101
    • Cruising 201
    • Successful Qualifying
    • Power Selling Skills
    • Eastern Hemisphere
    • Western Hemisphere
    • Delivering Good Customer Service
    • The Wonderful World of Ship Inspections
  • Ship Inspections
    • One (1) live or virtual ship inspection*
    • Must be CLIA Global member line
  • Stateroom Sales
    • Book three (3) cruises (may include bookings from 3 months prior to enrollment)
    • Must be CLIA Global member line

*May include a ship inspection from up to three years prior to enrollment date.